Billing Inquiries

Resale/LNP/UNEs
1-888-477-1747

Access
1-866-689-2313

Carrier Relations Contacts

Tommy Fields
Tommy.Fields@centurytel.com
GA, NC
318-340-5611

Kate Proctor
Kate.Proctor@centurytel.com
WI, MN, MI, IA, IN, OH, IL
608-796-7894

Jackie Phillips
Jackie.Phillips@centurytel.com
WA, OR, ID, MT, CO, WY, NM, NV
360-905-6985

Susan Smith
Susan.Smith@centurytel.com
AR, MO, TX
903-792-3499

Cathy Quinn
Cathy.Quinn@centurytel.com
AL, MS, LA, TN
334-263-2736

CLEC
Ron Johnson
Ron.P.Johnson@centurytel.com
903-439-6209

Collocation + Pole Attachments
Max Cox
Max.Cox@centurytel.com
318-330-6745

IXC Billing Agreements, PIC, CARE
John Ford
John.Ford@centurytel.com
318-330-6315

Directory Services Contacts

Directory Services Agreements
Shannon Hogan
Shannon.Hogan@centurytel.com
All States
318-330-6273

Repair Contacts

Resale
1-800-824-2877
option 1, option 4 (voice, data)
option 1, option 3 (911)

Circuits/UNE/Trunks:
1-866-656-4730